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Shipping & Returns

Shipping

Processing time is typically 1-3 days if materials are in stock, excluding weekends and holidays. Due to our products being handmade in small batches and based on availability of materials, some orders may take 7-10 business days to fulfill. 

Shipping is $3.80 USPS First Class, $9.00 USPS Priority, or $23.50 USPS Express. You can select any of these options at checkout.

As soon as your order is fulfilled, a shipping confirmation email will be sent along with tracking information. We are not responsible for lost or stolen packages.

 

International Orders

We ship internationally. However, the customer is responsible for all import duties, taxes, brokerage fees, and customs fees due at delivery. Packing slips for international shipments cannot be marked as a "gift" or with altered prices. If shipment is rejected by the recipient, they will be charged the return fee. We are not responsible for any shipments held by international customs agencies. Please check with your country's customs office to determine their procedures and any additional charges.

 

 

 Returns Policy


You may return most new, unopened items within 30 days of delivery for a full refund, less shipping fees.

To submit a return, exchange, and/or replacement, please contact us with your order number and details about the item you'd like to return. We will respond with instructions for how to return your items. Items may be returned within 30 days of receipt. All returned and exchanged items must be returned unaltered from the condition they were sent.

We pride ourselves on maintaining the highest quality standards with our jewelry and our fulfillment process. If we ship you an items in error or one that does not meet our high standards, we will happily take care of any issues or concerns you may have. Please contact us and we will make every effort to resolve any issue as quickly as possible. For a defective item, we are happy to either refund you (less shipping costs), replace the defective product, or offer you store credit to use towards a future purchase. For a missing item or wrong item, we will send you the missing/correct product as quickly as possible.